Four engagements, written up the same way each time: what the client had, what was built inside their own boundary, what it runs on, and where it stands now. No demo environments – every one of these is in production.
A US commercial lender, and the paperwork that arrives before every decision. Borrower documents used to be opened one at a time and typed into a spreadsheet; now they are read the moment they land, and the officer confirms instead of transcribing.
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A US legal-services firm whose monthly reporting ran on SAP BW with Analysis for Office on top. Every month, analysts rebuilt the same workbooks by hand. The numbers now come from SAP Datasphere, an agent writes and runs the SQL, and the report comes back finished – inside Teams.
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A commercial truck dealer group and a simple question nobody could answer the same way twice: when did this customer call, and who picked up? Now every call lands in one record you can cite – and when a second dealership joined the same system, neither can see the other's.
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